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AI systemsfor ambitious brands.

We design, implement and manage AI systems that replace manual work, automate operations and build the foundation for scale.

One system. Every part of the business.

Four layers, installed inside your accounts and run for you.

Operations

Fulfilment, support, admin, reporting. The work that has to happen every day, running without anyone chasing it.

Revenue

Email flows, cart recovery, winback and retention across your existing stack. Nothing slips because one person did not get to it.

Creative

Content and ads at the volume your growth needs. On brand by default, because the system knows your brand.

Intelligence

Your data and knowledge, unified. The layer everything runs on, and where we build whatever you need next.

What we’ve built.

A catalogue of installations. Every one running right now.

Supplements brandE-com

Support, returns and refunds became one owned layer.

90%of tickets automatedbefore: manual
2 FTEnever hiredfully replaced
€72kyearly cost removedoperational savings
Installed layers
OperationsRevenueCreativeIntelligence

One owned layer now handles the entire support flow, from incoming requests to refunds. The team focuses on what actually grows the brand.

What the system looks like on the inside.

Every layer we build runs on the same foundations. It learns how your business works, connects to the tools you already use, checks itself before it acts, and shows you everything it does.

3 operators

Trained on your business

Three operators learn your tone, your style, your do’s and don’ts. Never a template.

Inside your stack

Built in your accounts

It runs inside the tools you already use. Nothing routes through us.

Data stays yours

Hardened before it goes live

Scoped, logged, reversible. Secured before it touches your business, not after.

Full visibility

You can see what it did

Every agent and automation in one view. You watch it run, live.

Assigned to every build.

The same three people scope it, build it and keep it running.

Thomas Loer

Thomas Loer

Commercial & Growth

The first voice you hear and the one who holds the plan. Sales, clients and growth. He works out what is worth building, and what it is worth, before anybody builds it.

Mees Klunder

Mees Klunder

Systems & Infrastructure

Builds the layer everything else runs on. The AI systems, the integrations, the data and the deployment. The part nobody notices until it is missing. If it has to work at three in the morning, it is his.

Beau Snuvers

Beau Snuvers

Product & Experience

Shapes what gets built and how it feels to use. Turns the system into a product: the design, the positioning and the experience, so four layers read as one thing people actually want to use.

You don’t have to know what to build.

The hard part of AI is knowing what to build first. That’s our job, not yours. One call is enough to map it and put a number on it.

01

The call

We look at how you run today, where the work piles up, and what that is costing you. You do not need to know what you want built.

02

The plan

Which layer we build first, what it takes over, and what it should return. You decide with a number in front of you, not a promise.

03

The build

We build it and put it live inside your business. Then we move to the next layer.

04

The tuning

It goes live and we keep working on it. Agents get retrained, automations get extended, and the next layer goes in when you are ready.

How companies work with us.

Every build is scoped on the call.

01
Owned Build

We build the system, deploy it inside your own accounts, and hand you the keys. The agents are yours from day one and keep running whether we stay or not.

Begin here
03
Custom Infrastructure

Everything scoped from zero, down to the intelligence layer beneath. Data, knowledge and models shaped around one operation, not adapted to it.

From five figures
Begin here

Before you book.

The questions we hear most, answered.

How is this different from hiring someone?
A hire costs a salary every year and takes what they learned with them when they leave. We build a system that does the work and you own it. You also get three people who have done this before, instead of one who is learning on your time.
We’re a coaching business, not e-commerce. Does that work?
Yes, we take on both. The four layers are the same either way; what sits inside them is different. For a coaching business that means bookings, follow-up, proposals and invoicing rather than orders, returns and stock.
How fast is something actually running?
Within around two weeks of the first call there is something live. Not the whole system, but a working piece you can judge for yourself before we go further.
Does it work with the tools we already use?
That is the point. We build inside what you already run instead of moving you onto something new. If it has an API or an integration, we can work with it.
Do we keep the system if we stop working with you?
Yes. The build lives in your environment and it belongs to you. Ending the relationship does not switch anything off.
Can we see it working before we commit?
Yes. Ask on the call and we will walk you through a system that is running, not a demo built for the occasion.
How is this different from an agency?
An agency runs things for you and keeps the machine. We build the machine inside your own accounts and hand you the keys. If we stopped tomorrow, it would keep running.
Do you actually do the work, or just build the agents?
Both. We build the agents and we run them. Three of us sit in the operation steering and correcting the system, rather than handing you a login and wishing you luck.
Do we need someone technical on our team?
No. If you can explain how your business runs, that is enough. The technical side is ours and it stays ours.
Who has access to our data?
It stays in your accounts. Access is scoped to what you approve, every action is logged, and anything the system did can be read back and undone.
How much of our time does this take?
Most of it is at the start, while we learn how you work. After that it is short check-ins. The whole point is that it takes work off you rather than adding it.
Where do we start?
One call. We look at how you run today, where the work piles up, and what that is costing you. You leave with a plan and a number against it.
Division 9

Own the whole operation.

Thomas Loer, Division 9Get your build planFree · 30 minutes

You’ll speak with Thomas, one of the three founders.